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Zurich Kotak General Insurance is the first Indian general insurer with a global insurance major as controlling shareholder, after Zurich Insurance Group acquired its majority stake in 2024.
Operating in the Indian market since 2015
Registered and headquartered in Mumbai
Zurich Insurance Group and Kotak Mahindra Bank
Licensed general insurer regulated by IRDAI
Zurich Kotak General Insurance is the first Indian general insurer with a global insurance major as controlling shareholder, after Zurich Insurance Group acquired its majority stake in 2024. It combines Kotak's domestic distribution with Zurich's international commercial underwriting capability.
The newest global entrant on our panel: we bring Zurich Kotak to liability and commercial-property placements that benefit from Zurich's international programme alignment.
3.94% of claims decided were repudiated and 10.98% closed without payment; 98.12% of the claims paid were paid within three months of intimation. In FY2023-24 it paid 85.89% of claims decided. Ranked 22 of 24 general insurers on the share of claims paid. Source: IRDAI Handbook on Indian Insurance Statistics 2024-25, Table 53, published by IRDAI on 3 February 2026. Claim settlement ratio of every general insurer in India.
Solvency ratio 5.73 as at March 2025, against IRDAI's minimum of 1.50 (1.85 a year earlier): whether it could still pay after a very bad year. Solvency ratio of every insurer.
Market share: ₹1,915 crore of gross direct premium in FY2024-25, 0.6% of Indian general insurance, 26th of 34 insurers by size. By line: fire ₹89 crore (0.4% of the market); marine ₹15 crore (0.3% of the market); motor ₹1,008 crore (1.0% of the market); health with PA and travel ₹748 crore (0.6% of the market). Market share of every insurer.
Health insurance claims: an incurred claims ratio of 55.2% in FY2024-25 (group 51.5%, retail 77.0%), against 87.0% for all health insurers. Incurred claim ratio of every insurer.
Policy wordings: every Zurich Kotak product in IRDAI's register, with its UIN and wording PDF. Zurich Kotak policy wordings.
Insurer selection at RFS is never based on a single metric. We weigh claims behaviour on risks like yours, wording quality, engineering support and pricing before recommending a market.
Tell us about your risk and we will tell you honestly whether Zurich Kotak is the right market for it, and at what terms.
Company names and logos belong to their respective owners and are shown to identify insurers RFS places business with. RFS is an independent insurance advisory firm and is not affiliated with or endorsed by any insurer. Headquarters photo: Quai Zurich Campus, Zurich — Zurichmediarelations, CC BY-SA 4.0, via Wikimedia Commons.
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