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Industry Practice · Services, health & logistics

Transport & Fleet Operators

Insurance for goods-vehicle operators, passenger-fleet companies, taxi aggregators and cargo transporters, fleet risk, driver liability and cargo.

Third-party motor liabilityOwn-damage fleet lossesDriver injury & compensation
The sector

The vehicle is the productive asset; the driver is the risk-generator.

Fleet operators carry concentrated motor risk: third-party liability under the MV Act is uncapped, driver behaviour is the dominant claim driver, and downtime erodes daily revenue. The programme needs to cover all three, plus the cargo where applicable, at fleet rates that reflect actual usage rather than scheduled tariff.

Risk profile

Where the exposure lives.

A fleet's exposure sits on the road, in the cargo carried and in third-party liability. We scope these four first.

01
Third-party motor liability
Uncapped exposure under the MV Act for fatal or serious injury, typically the dominant claim category by quantum.
02
Own-damage fleet losses
Collision, theft, fire and natural calamity affecting the vehicle asset itself.
03
Driver injury & compensation
EC Act applies to commercial drivers; personal accident cover provides additional benefit.
04
Cargo in transit
Goods being transported by hire, separate from forwarder liability cover.
Claim reality

What a claim tends to look like here.

The most common claim is a road accident involving own damage to the vehicle and a third-party liability claim for injury or property, sometimes with the cargo damaged as well. Running many vehicles means many small claims and the renewal impact they carry.

Questions

Questions we get in this sector.

A fleet policy covers all vehicles under one schedule with mid-term addition and deletion, simplifying administration and often improving terms. We manage the schedule and the claims record together at renewal.
A motor policy covers the vehicle and third-party liability, not usually the goods carried. Cargo needs a goods-in-transit or marine cover, which we place alongside the fleet policy.
Yes, and on a fleet it is where money quietly leaks. Values drift away from the schedule in both directions across a mixed-age fleet, leaving some vehicles under-insured for theft and others over-insured and paying for it.
Through the statutory owner-driver personal accident cover and, for employed drivers, through employees' compensation. Both are limited. A group personal accident policy is what covers a driver around the clock rather than only while working.
No. The motor policy covers the vehicle and third party liability. What is on the vehicle is covered by a marine transit or goods in transit policy, and operators frequently discover the distinction only after a load is lost.

Need a sector-specific risk review?

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