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Universal Sompo pairs Japan's Sompo Holdings with a consortium of Indian public and private sector banks.
Operating in the Indian market since 2007
Registered and headquartered in Mumbai
Sompo Japan with Indian banks
Licensed general insurer regulated by IRDAI
Universal Sompo pairs Japan's Sompo Holdings with a consortium of Indian public and private sector banks. The insurer writes property, motor, health, crop and commercial lines, with bancassurance access through its promoter banks' branch networks.
We use Universal Sompo mainly for SME property packages and commercial motor, where Sompo Japan's underwriting sits behind pragmatic, bank-distributed products.
1.82% of claims decided were repudiated and 3.85% closed without payment; 94.42% of the claims paid were paid within three months of intimation. In FY2023-24 it paid 98.15% of claims decided. Ranked 5 of 24 general insurers on the share of claims paid. Source: IRDAI Handbook on Indian Insurance Statistics 2024-25, Table 53, published by IRDAI on 3 February 2026. Claim settlement ratio of every general insurer in India.
Solvency ratio 1.97 as at March 2025, against IRDAI's minimum of 1.50 (1.80 a year earlier): whether it could still pay after a very bad year. Solvency ratio of every insurer.
Market share: ₹5,078 crore of gross direct premium in FY2024-25, 1.7% of Indian general insurance, 19th of 34 insurers by size. By line: fire ₹263 crore (1.1% of the market); marine ₹82 crore (1.5% of the market); motor ₹2,268 crore (2.3% of the market); health with PA and travel ₹1,089 crore (0.9% of the market). Market share of every insurer.
Health insurance claims: an incurred claims ratio of 96.4% in FY2024-25 (group 83.9%, retail 150.8%), against 87.0% for all health insurers. Incurred claim ratio of every insurer.
Policy wordings: every Universal Sompo product in IRDAI's register, with its UIN and wording PDF. Universal Sompo policy wordings.
Insurer selection at RFS is never based on a single metric. We weigh claims behaviour on risks like yours, wording quality, engineering support and pricing before recommending a market.
Tell us about your risk and we will tell you honestly whether Universal Sompo is the right market for it, and at what terms.
Company names and logos belong to their respective owners and are shown to identify insurers RFS places business with. RFS is an independent insurance advisory firm and is not affiliated with or endorsed by any insurer. Headquarters photo: Sompo Japan Building, Shinjuku, Tokyo — Kentin, CC BY-SA 3.0, via Wikimedia Commons.
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