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For journalists · IRDAI data · India

Insurance Data for Journalists

We publish IRDAI's insurer tables in full, with the arithmetic shown and the rows downloadable, and an IRDAI-registered advisor will explain any figure the same day.

If you are writing about Indian insurers, claims, or what the regulator's figures mean for policyholders, this is everything we hold and how to reach us.

Written by Parul Bhargava · Founder and Principal Advisor, advising since 2004

The story in the figures now

Public insurers paid out more in health claims than they earned

In FY2024-25 the four public sector insurers paid ₹100.6 in net health claims for every ₹100 of net health premium earned; standalone health insurers paid ₹68.7. Every insurer.

Fire insurance premium fell for the first time in a decade

Gross direct fire premium fell 5.5% in FY2024-25 to ₹24,242 crore, the first fall in the ten years IRDAI prints. Every insurer's fire business.

The most complained-about insurer is not the one with the worst rate

Star Health & Allied Insurance Co. Ltd drew the most complaints in FY2024-25, 20,527, but per 10,000 claims paid the ranking changes. Complaints, adjusted for size.

What we publish

Every table is computed from IRDAI's own Handbook on Indian Insurance Statistics 2024-25, with the arithmetic shown on the page and the rows downloadable as CSV.

PageWhat it covers
Claim settlement ratio of every insurer22 life, 24 general and 5 health insurers, with prior years and repudiations
Incurred claim ratio, health and personal accidentEvery insurer, group, retail and government business apart, three years
Market share by insurer and lineFire, marine, motor and health premium by insurer, ten years of the market
Solvency ratio of every insurerQuarterly from March 2015, with how long each insurer has been below 1.50
Complaints by insurerPer 10,000 claims paid, against the raw count
Insurance Ombudsman outcomesBy centre: how fast complaints close and how awards fall

Hindi versions: क्लेम सेटलमेंट रेशियो, सॉल्वेंसी रेशियो, बीमा शिकायतें.

How to credit the figures

“Rakshit Financial Services analysis of IRDAI data”, with a link to the page the figure came from. Where a figure is IRDAI's own, unaltered, it is fine to credit IRDAI directly; the page names the table and edition every time. How we source and check figures: editorial standards.

When the figures change

IRDAI publishes the Handbook once a year, usually in February; the current edition was published on 3 February 2026. We refresh every table within days of a new edition, and the date on each page changes only when its figures do.

Who to call

Parul Bhargava, Founder and Principal Advisor, Rakshit Financial Services, Udaipur. Advising Indian businesses and families on insurance since 2004, and available to explain any figure on these pages, or what it means for a policyholder, in English or Hindi.

Phone and WhatsApp: +91 92514 56334 · Email: info@rakshitinsurance.com. We answer press calls the same day.

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