Pit to Port · Episode 6 of 9 · Granite
The load arrived damaged. 3 rules that can decide the claim
माल टूटकर पहुँचा। 3 नियम जो क्लेम तय कर सकते हैं
In this episode
- Rule 1: leave it where it lies, if it is safe. A block moved before the survey is hard to claim.
- Rule 2: get the damage written on the delivery challan, signed by the driver, before the block is offloaded.
- Rule 3: give the transporter written notice within 180 days of booking (Section 16, Carriage by Road Act, 2007). The time runs from the booking date, not the day you saw the damage, and a claim bill is not a notice.
Free policy check. Load damaged? Send the photos and your policy. मुफ़्त पॉलिसी जाँच: अपनी पॉलिसी 92514 56334 पर व्हाट्सऐप कीजिए।
WhatsApp 92514 56334
WhatsApp 92514 56334
Every line on screen, in English and Hindi
The video has music and no voice. This is all of its text, in both languages, with the time each line appears.
| 0:00 | Ep 6 · Claim day. The load arrived damaged.क्लेम का दिन। माल टूटकर पहुँचा। |
| 0:02 | Rule 1. Leave it where it lies. If it is safe, move nothing. A block moved before the survey is hard to claim.नियम 1। जैसा पड़ा है, वहीं छोड़िए। सुरक्षित हो तो कुछ न हटाइए। सर्वे से पहले हटाए ब्लॉक का क्लेम मुश्किल है। |
| 0:07 | Rule 2. Before unloading. Get the damage on the challan. Written on the delivery challan. Signed by the driver. Before the block is offloaded, not after.नियम 2। उतारने से पहले। नुकसान चालान पर लिखवाइए। डिलीवरी चालान पर लिखा हुआ। ड्राइवर के हस्ताक्षर के साथ। ब्लॉक उतारने से पहले, बाद में नहीं। |
| 0:13 | Rule 3. Notice to the transporter within 180 days. From the booking date, not from the day you saw the damage. A claim bill is not a notice. Section 16, Carriage by Road Act, 2007.नियम 3। ट्रांसपोर्टर को 180 दिन में नोटिस। बुकिंग की तारीख़ से, नुकसान दिखने के दिन से नहीं। क्लेम बिल नोटिस नहीं है। धारा 16, कैरिज बाय रोड एक्ट, 2007। |
| 0:18 | Free policy check. Load damaged? Send the photos and your policy on WhatsApp. WhatsApp 92514 56334.मुफ़्त पॉलिसी जाँच। माल का नुकसान? फ़ोटो और पॉलिसी व्हाट्सऐप कीजिए। व्हाट्सऐप 92514 56334। |
Where these facts come from: Granite transit insurance · Marble transit insurance. Read them against your own policy schedule, which decides what you are insured for.