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Kishangarh · Rajasthan · stone in transit

Marble in Transit: The Cover Most Traders Have Is the Wrong One

A marble slab rarely dies in an accident. It dies in handling, a corner at a time, and the policy most traders hold does not pay for that. The distinction between an accident peril and a handling loss is the whole of marble transit insurance, and it is settled before the truck leaves, not after it arrives.

Written by Parul Bhargava · Founder and Principal Advisor, advising since 2004

Key takeaways

What actually goes wrong, and whether it is covered

Read this against your own policy schedule. The clause set named there decides which rows below you are insured for.

ExposureWhat it means in practice
Chipping and edge damageThe characteristic marble loss. Rarely one event, usually cumulative through loading, road vibration and unloading. Not an ITC-B peril, and this is the single most common uncovered loss in the Kishangarh trade.
Cracking from vibration and flexingLarge-format slabs flex on a poorly loaded bed. A hairline crack that appears at destination is hard to date, which is why photographs at loading matter.
Overturning and collisionThese are covered under ITC-B, and when they happen the loss is usually total rather than partial. This is the peril the cheap policy is actually for.
Staining and moistureMarble is porous. Water ingress leaves marks that polishing may not lift, and the commercial loss can exceed the physical one.
Theft and short deliveryNot covered under ITC-B. A slab or two off a consignment is quietly common and quietly uninsured.

If it happens: the first four things

In order. The first two are the ones people get wrong, and they are the ones that cannot be fixed afterwards.

  1. Photograph the load before the tirpal goes on, and again at delivery before anything is moved. On stone, the argument is almost always about when the damage happened, and loading photographs end that argument.
  2. Have the delivery challan endorsed with the damage or shortage at the moment of delivery, signed by the driver. An unendorsed challan makes recovery from the transporter very difficult later.
  3. Do not move, re-stack or repair the damaged slabs before the surveyor sees them. Re-stacking is the most common way a genuine stone claim gets reduced.
  4. Keep the packing and lashing arrangement intact where it is safe to do so. The surveyor will form a view on whether packing was adequate, and that view decides a large share of stone claims.

Written notice to the transporter must go within 180 days of the booking date under section 16 of the Carriage by Road Act, 2007. Not from the date of loss, and a claim bill does not count as notice. The wording is ready to copy at our claim letters page.

The words the trade actually uses

Useful when the loss is being described by a driver, a munshi or a godown supervisor rather than by you.

HindiWhat it means for the policy
पत्थर / स्लैबstone, slab
टूट-फूटbreakage, the loss ITC-B does not cover
बिल्टीthe consignment note, LR or GR
पलटीoverturning, which is covered
सर्वेयरsurveyor, before whom nothing should be moved

Export and the sea leg

Processed marble does move out through Mundra and Kandla, and once it is on the water it is an Institute Cargo Clauses risk rather than an inland one. The inland leg to the port stays on the transit policy, and under FOB or CFR that leg is the seller's exposure, uninsured more often than not.

The clause sets themselves are set out in full on our marine cargo clauses page, including the seven named perils under ITC-B taken from an insurer's filed wording.

Frequently asked questions

Does transit insurance cover chipped or broken marble slabs?

Only if you are on the right clause set. Inland Transit Clauses (B) is a named-peril cover and handling breakage is not one of the seven perils, so a slab that arrives chipped is not covered under it. ITC-A, the all-risks version, does respond to accidental breakage subject to the exclusions. Most marble traders are sold ITC-B and discover the difference only after a load arrives damaged.

What is the right insurance for marble transport from Kishangarh?

For processed slabs, ITC-A on a declaration or open policy, so every despatch through the season is covered automatically without a separate proposal each time. Kishangarh moves continuously and per-consignment cover leaves gaps on the days nobody remembered to declare.

Why was my marble transit claim rejected?

Usually one of three reasons. The policy was ITC-B and the damage was handling breakage, which is not a named peril. Or the insufficient-packing exclusion was applied, because the loading and lashing was inadequate. Or the damage was not endorsed on the delivery challan, so the insurer could not establish it happened in transit.

Is loading and unloading damage covered?

It depends on when the policy attaches and terminates. Some wordings cover loading and unloading at the named locations and some do not. On stone this matters more than on almost any other commodity, because that is where the damage happens. Read the attachment clause, not just the peril list.

How much should marble be insured for?

The invoice value plus freight, and where the goods are being sold on, the value at destination rather than at the quarry. Under-insuring triggers average, which means a partial loss is paid only in the proportion the sum insured bears to the true value.

How long do I have to claim against the transporter?

Written notice within 180 days of the booking date under section 16 of the Carriage by Road Act, 2007. That runs from booking, not from the date you discovered the damage, and a claim bill is not a valid notice.

Source and method. Clause behaviour is described from Indian insurers' filed base product wordings for inland transit and from the standard Institute Cargo Clauses, not from secondary summaries. The carrier notice period is section 16 of the Carriage by Road Act, 2007. Your own policy governs: clause sets are amended by endorsement more often than people expect, so read the schedule and the wording together.
Send us your policy schedule on WhatsApp and we will tell you which clause you are on and whether it matches what you move, free, whether or not we placed the cover: +91 92514 56334.
Related: Marine cargo clauses explained · Marble quarry insurance, Rajsamand · Marine cargo quote · Sum insured calculator · The letters to send after a loss.